Cannot create a Tile on SAP Fiori on S/4HANA 1511

[Former Member]

Hello all,

This is a very urgent issue:

We opened "Create KPI" in KPI Modeler and tried to create a Fiori tile, but the error message goes:" Error while saving file."

There are two errors from HTTP(F21): about "gateway hub system" and  "Interner server error (500)"

The HTTP log(F12) says:

• Error (500, Internal Server Error) in OData response for POST "/sap/opu/odata/UI2/PAGE_BUILDER_CUST/PageChipInstances": HTTP request failed
  Details: An exception was raised. - {"requestUri":"/sap/opu/odata/UI2/PAGE_BUILDER_CUST/PageChipInstances","statusCode":500,"statusText":"Internal Server Error","headers":[],"body":"{\"error\":{\"code\":\"SY/530\",\"message\":{\"lang\":\"en\",\"value\":\"An exception was raised.\"},\"innererror\":{\"application\":{\"component_id\":\"CA-UI2-INT-BE\",\"service_namespace\":\"/UI2/\",\"service_id\":\"PAGE_BUILDER_CUST\",\"service_version\":\"0001\"},\"transactionid\":\"56CD3426585231F3E10000000A4F08F1\",\"timestamp\":\"20160224092603.0469330\",\"Error_Resolution\":{\"SAP_Transaction\":\"Run transaction /IWFND/ERROR_LOG on SAP Gateway hub system and search for entries with the timestamp above for more details\",\"SAP_Note\":\"See SAP Note 1797736 for error analysis (https://service.sap.com/sap/support/notes/1797736)\"},\"errordetails\":[{\"code\":\"/UI2/CX_
• UI2Persistence - addChipToCatalog - _pagestubLoaded - chip loaded successcallback - failed to add chip to the catalog X-SAP-UI2-CATALOGPAGE:SAP_TC_CEC_SD_COMMON- exception : chip stub loading failed - Error (500, Internal Server Error) in OData response for POST "/sap/opu/odata/UI2/PAGE_BUILDER_CUST/PageChipInstances": HTTP request failed
  Details: An exception was raised.

We successfully created and activated KPI and evaluation, but only got errors about TILES.

We assume this is about Gateway but not really sure about it.

HANA log does not say anything about this issue (no error/warning logs).

SM21 and AL11 show some errors but no short dumps (ST22).

We are in urgency. Anybody help?

[Willie_Lim · Accepted solution]

MJ,

The Metadata could should refer to the Odata Services metadata.   So you could check the Odata Service validity in Tcode /IWFND/MAINT.     See attached picture.   Check all the UI2 and SSB Odata service.

Another likely problem is the License.   For creating custom Tile, you may need a NetWeaver HDB license Key.  use tcode slicense in your system and check to see if you have a valid license.   If you are SAP employee, you can generate your own lincense or send me a email and I can get that taken care for you.

Willie

[Former Member · Accepted solution]

Thank you Willie,

I did both: check the oData services and Netweaver_HDB.

Both turned out okay.

I clicked "load Metadata" with all UI2 and SSB oData services, and found the Netweaver license in t-code "slince".

So I guess, something is wrongly configured, but I don't know which is.

And since this is cloud service, not created by me or none of my office, there seems to be no way to figure that out =( I think I just have to look it up for myself whenever time allows.

Thank you anyway!

[Willie_Lim · Accepted solution]

MJ,

You are welcome.    If you need me to take a look into your system, you can send me the system logon info via my SAP email and I should be able to help you.

Willie

[RonaldKonijnenb]

Anybody found a solution?

[JoergWolf]

Hi Ronald,

in the trial system, all transport requests have been released but you need an open customizing request to be able to create tiles.

In the SAP backend, go to TA SE01 (transport organizer) -> choose Create (F6) -> Customizing Request -> Enter a description -> Save.

Afterwards, go to the Fiori catalog https://vhcals4hci.dummy.nodomain:44300/sap/bc/ui5_ui5/sap/arsrvc_upb_admn/main.html?sap-client=100&... and assign the transport request via the settings menu (uncheck local object).

Note: the transport request is also needed e.g. if you want to create your own Fiori catalogs.

Best,

Joerg & Willie 😉

[RonaldKonijnenb]

Superb! Tx guys!!

[RonaldKonijnenb]

Same error. Bit of a shame that it stops at create tile in the trial version

[former_member194418]

I cannot find S/4HANA 1511 on CAL. Last update for S/4HANA is from June/July, that is S/4HANA 1503 which happens to be quite different, eg based on 7.40, no changes in logistics etc.

Or did you post in wrong forum?

[stanimir_eisner]

Please see

[Willie_Lim]

Hi,

Please run tcode /IWFND/ERROR_LOG  in the system and see what is the error there.  This should give you a better idea of the problem.   On top of that, I would first clear the cache in system by running program:  /ui2/delecte_cache in SE38.

Regards,

Willie

[Former Member]

Thank you for your advice!

I checked both /IWFND/ERROR_LOG and /IWFND/MAINT_SERVICE but could not find problem.

From /IWFND/ERROR_LOG, we found the following:

• "An exception was raised." (500)
• "The request URL or the metadata definition is incorrect." (404)

We lost clue here.

• The URL was correct (that's why we could create KPIs and evaluation)
• If the problem is "the metadata definition", what would be that metadata?
  Would this mean that the (input) parameters or filters or Catalog name or oData are wrongly configured?

Anybody with any idea?