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Former Member
Feb 25, 2016 at 02:16 PM

Cannot create a Tile on SAP Fiori on S/4HANA 1511

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Hello all,

This is a very urgent issue:

We opened "Create KPI" in KPI Modeler and tried to create a Fiori tile, but the error message goes:" Error while saving file."

There are two errors from HTTP(F21): about "gateway hub system" and "Interner server error (500)"

The HTTP log(F12) says:

  • Error (500, Internal Server Error) in OData response for POST "/sap/opu/odata/UI2/PAGE_BUILDER_CUST/PageChipInstances": HTTP request failed
    Details: An exception was raised. - {"requestUri":"/sap/opu/odata/UI2/PAGE_BUILDER_CUST/PageChipInstances","statusCode":500,"statusText":"Internal Server Error","headers":[],"body":"{\"error\":{\"code\":\"SY/530\",\"message\":{\"lang\":\"en\",\"value\":\"An exception was raised.\"},\"innererror\":{\"application\":{\"component_id\":\"CA-UI2-INT-BE\",\"service_namespace\":\"/UI2/\",\"service_id\":\"PAGE_BUILDER_CUST\",\"service_version\":\"0001\"},\"transactionid\":\"56CD3426585231F3E10000000A4F08F1\",\"timestamp\":\"20160224092603.0469330\",\"Error_Resolution\":{\"SAP_Transaction\":\"Run transaction /IWFND/ERROR_LOG on SAP Gateway hub system and search for entries with the timestamp above for more details\",\"SAP_Note\":\"See SAP Note 1797736 for error analysis (https://service.sap.com/sap/support/notes/1797736)\"},\"errordetails\":[{\"code\":\"/UI2/CX_
  • UI2Persistence - addChipToCatalog - _pagestubLoaded - chip loaded successcallback - failed to add chip to the catalog X-SAP-UI2-CATALOGPAGE:SAP_TC_CEC_SD_COMMON- exception : chip stub loading failed - Error (500, Internal Server Error) in OData response for POST "/sap/opu/odata/UI2/PAGE_BUILDER_CUST/PageChipInstances": HTTP request failed
    Details: An exception was raised.

We successfully created and activated KPI and evaluation, but only got errors about TILES.

We assume this is about Gateway but not really sure about it.

HANA log does not say anything about this issue (no error/warning logs).

SM21 and AL11 show some errors but no short dumps (ST22).

We are in urgency. Anybody help?