Resource chip not found error

[former_member293950]

In my latest attempt to create a custom catalog and group, I'm now seeing the dreaded "Resource Chip Not Found" error when I try and view the tiles in Fiori.  I know it's not a security issue as I've been reading through all of the available discussions and have tried everything listed (No auth issues, no errors in /ui2/chip_chdr, I've run the various cache cleaners and tried resyncing the chip cache).  I think the issue may be that I tried to recreate two standard Fiori apps (Manage Customer Line Items, Display G/L Account Line Items) in a custom catalog, and then add the tiles from the custom catalog into a custom group.  This was done to try and restrict users' access to certain apps.

Does anyone have any suggestions for resolving the "Resource Chip Not Found" error?

[Former Member · Accepted solution]

We had a resource chip error too, have a look at this thread -> https://scn.sap.com/thread/3794179

Have you set up the trusted rfc connections on the back-end server? That was our problem.

Have a look at this guide from Masayuki from this thread for other solutions: http://scn.sap.com/docs/DOC-56967

[former_member293950 · Accepted solution]

Tried all of that with no luck.

What I ultimately did was to redo the whole thing from scratch using a different catalog/group name.  Set everything up the exact same way, and now it works without issue.  I don't know if it didn't like how short the other name was (only 4 characters), or that it ended in an A, or if it was a full moon, but at least everything is working now!

[agentry_src · Accepted solution]

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SAP Technology RIG

[former_member293950]

Some additional details:

1. I originally recreated the tiles by hand (copying them from what was in there under the base packages already). 

2. I then changed it to using References to the original catalogs instead.

3. I am using scope=CONF because when I used scope=CUST my changes were not attaching to the assigned transport.

4. System has two clients, X and Y.  Since I'm using scope=CONF it should affect all clients.  To be sure I also SCC1 the workbench request with my changes into client Y (X does not have Fiori set up, Y does, but Y is locked to changes, hence the SCC1).

5. After doing an SCC1 it works for the first user, but anyone else that logs in after will only see the "cannot load tile" error, which upon further inspection shows the "Resource Chip not Found" error.  This occurred whether I maintained the catalog using option 1 or Option 2.