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Former Member
Feb 19, 2016 at 11:53 AM

HCP mobile service doesn't talk to back-end system via CC


Hi all,

It would be great if you could help me here as I could not find anything similar on the forum.

I have a mobile hybrid app which works perfectly when run as a web application. In this case the client connects to HCP which communicates with the backend system via Cloud Connector.

But when I try to run it as mobile app it does not want to work. It registers a device on HCPms but there is no communication received by the Cloud Connector. In Mobile Services this app uses the same destination that I defined in HCP. I can successfully ping it from HCPms.

When I run my mobile app in android emulator I get the following error:

When I run it on a phone the error is slightly different:

Any ideas?




emulatorerror.png (18.8 kB)
andrioiderror.png (863.4 kB)