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Real time data not updating in NWA(BW JAVA)

Hi Folks,

We have one BW JAVA system (7.31) in which we are not able to see the real time data for any of the application servers. But for message server and Enque server we are able to get the traffic light signals but for hte application server we are not able to get. I have checked the SAPOSCOL and HOSTAGENT services are running but still not able to get the data here. We are using hte kernel 721_EXT_REL 402 patch and the components levels are (731.8 patch)

Pls provide any advise to resolve this.

Thanks,

Srikanth Bikki

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2 Answers

  • Feb 18, 2016 at 02:38 PM

    Hello Srikanth,

    is the integrated sapccmsr agent running in sapstartsrv of the affected instance? Could you please check its trace sapstartsrv_ccms.log? Take a look at KBA "221345745 - SAP OS monitor has probably stopped".

    Regards,
    Alwina

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  • Feb 25, 2016 at 05:27 PM

    Hi Srikanth,

    It is also possible that the sapcontrol restrictions are too strict.

    Check the service/protectedwebmethods parameter in the DEFAULT.PFL file as per note: 927637.

    Regards,

    Peter

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