Feb 17, 2016 at 03:46 PM

XS Advanced: Update to Patch Level 13 failed

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Hello,

I just tried to update my XS Advanced from Patch Level 9 (from initial installation of Rev. 110) to Patch Level 13 (latest available) after installing HANA Rev. 111.

Basically everything went OK, but in the end I got an error:

6:05:38.321 - INFO:   ---------------------------------------------------------
16:05:38.321 - INFO:   Calling postInstall event handler
16:05:38.321 - INFO:   ---------------------------------------------------------
16:05:38.321 - INFO:     isUpdate=1
16:05:38.321 - INFO:     -------------------------------------------------------
16:05:38.321 - INFO:     Starting system...
16:05:38.321 - INFO:     -------------------------------------------------------
16:05:38.322 - INFO:       Starting instance on host 'hdb' (worker, xs_worker)...
16:05:38.322 - INFO:       Parameters: instance number = 00, user = hdbadm
16:05:38.326 - INFO:         Instance is already running
16:05:38.326 - INFO:       Instance on host 'hdb' (worker, xs_worker) started
16:05:38.326 - INFO:     -------------------------------------------------------
16:05:38.326 - INFO:     END: Start system
16:05:38.326 - INFO:     -------------------------------------------------------
16:05:38.326 - INFO:     Configuring software...
16:05:38.326 - INFO:       6 Package(s) installed
16:05:38.326 - INFO:       baseVersion = 1.00.00.262519
16:05:38.326 - INFO:       Write parameters to secure store
16:05:38.379 - INFO:     Starting external program /hana/shared/HDB/xs/installation-scripts/installation/storeParameters
16:05:38.380 - INFO:       Command line is: /hana/shared/HDB/xs/installation-scripts/installation/storeParameters
16:05:38.584 - INFO:       Output line 1: Initially filling HANA Secure Store with parameters
16:05:38.634 - INFO:       Output line 2: RSecSSFs: Entering function "RSecSSFsGetRecord" [/bas/745_REL/src/krn/rsec/rsecssfs.c 1433]
16:05:38.634 - INFO:       Output line 3: RSecSSFs: Using explicitly set configuration data [/bas/745_REL/src/krn/rsec/rsecssfs.c 7811]
16:05:38.634 - INFO:       Output line 4: RSecSSFs: SSFS-1440: File "/usr/sap/HDB/HDB/SYS/global/security/rsecssfs/data/SSFS_HDB.DAT" cannot be opened in mode "rb": No such file or directory (errno = 2) [/bas/745_REL/src/krn/rsec/rsecssfs.c 1794]
16:05:38.634 - INFO:       Output line 5: RSecSSFs: SSFS-4182: Data file "/usr/sap/HDB/HDB/SYS/global/security/rsecssfs/data/SSFS_HDB.DAT" does not exist (this is not an error per se: a non-existing data file is a valid situation and treated equally as one without entries) [/bas/745_REL/src/krn/rsec/rsecssfs.c 4908]
16:05:38.634 - INFO:       Output line 6: RSecSSFs: SSFS-4187: Record with key "XSA/CORE/RUNTIME_DB_USER_NAME" not found in secure storage [/bas/745_REL/src/krn/rsec/rsecssfs.c 4911]
16:05:38.634 - INFO:       Output line 7: RSecSSFs: Exiting function "RSecSSFsGetRecord" with return code 1 (message: SSFS-4187: Record with key "XSA/CORE/RUNTIME_DB_USER_NAME" not found in secure storage <-- SSFS-4182: Data file "/usr/sap/HDB/HDB/SYS/global/security/rsecssfs/data/SSFS_HDB.DAT" does not exist (this is not an error per se: a non-existing data file is a valid situation and treated equally as one without entries) <-- SSFS-1440: File "/usr/sap/HDB/HDB/SYS/global/security/rsecssfs/data/SSFS_HDB.DAT" cannot be opened in mode "rb": No such file or directory (errno = 2)) [/bas/745_REL/src/krn/rsec/rsecssfs.c 1522]
16:05:40.916 - INFO:       Output line 8: Exception in thread "main" com.sap.security.nw.SecStoreFS.SecStoreFSException: SSFS-1560: Could not open lockfile; open(/usr/sap/HDB/HDB/SYS/global/security/rsecssfs/data/SSFS_HDB.LCK) == 2 (No such file or directory) [17=EEXIST,13=EACCES,2=ENOENT,22=EINVAL,20=ENOTDIR] (RC = -3)
16:05:40.916 - INFO:       Output line 9: at com.sap.security.nw.SecStoreFS.SecStoreFS.putRecord(Native Method)
16:05:40.917 - INFO:       Output line 10: at com.sap.xs2rt.installation.impl.util.InstallationParameterWriterSecureStoreImpl.initParameters(InstallationParameterWriterSecureStoreImpl.java:235)
16:05:40.917 - INFO:       Output line 11: at com.sap.xs2rt.installation.impl.util.InstallationParameterWriterSecureStoreImpl.<init>(InstallationParameterWriterSecureStoreImpl.java:213)
16:05:40.917 - INFO:       Output line 12: at com.sap.xs2rt.installation.impl.util.InstallationParameterWriterSecureStoreImpl.createFromStdIn(InstallationParameterWriterSecureStoreImpl.java:142)
16:05:40.917 - INFO:       Output line 13: at com.sap.xs2rt.installation.impl.util.InstallationParameterWriterSecureStoreImpl.main(InstallationParameterWriterSecureStoreImpl.java:121)
16:05:40.922 - INFO:       Program terminated with exit code 1
16:05:40.922 - INFO:     Failed to write parameters to secure store.
16:05:40.922 - ERR :     Custom event postInstall failed
16:05:40.922 - INFO:   ---------------------------------------------------------
16:05:40.922 - INFO:   END: postInstall event handler (start: 16:05:38.321 duration: 00:00:02.601)
16:05:40.922 - INFO:   ---------------------------------------------------------
16:05:40.923 - INFO: -----------------------------------------------------------
16:05:40.923 - INFO: END: Installing SAP HANA XS RUNTIME (start: 16:05:17.192 duration: 00:00:23.730)
16:05:40.923 - INFO: -----------------------------------------------------------
16:05:40.922 - ERR : Cannot install
16:05:40.923 - ERR : error installing
16:05:40.923 - ERR : Installation failed
16:05:40.923 - INFO: Summary of critical errors
16:05:40.923 - ERR :   Installation failed
16:05:40.923 - ERR :     error installing
16:05:40.922 - ERR :       Cannot install
16:05:40.922 - ERR :         Custom event postInstall failed

Of course the file /usr/sap/HDB/HDB/SYS/global/security/rsecssfs/data/SSFS_HDB.DAT doesn't exist since it is at /usr/sap/HDB/SYS/global/security/rsecssfs/data/SSFS_HDB.DAT (there is one "/HDB" too much in the path).

It looks like installation was nearly complete, but now xscontroller, xsexecagent and xsuaaserver are not running (status red via studio). There are no errors related to those 3 processes in trace folder, but I found out that the number of instances have been set to 0 in daemon.ini configuration file.

What am I supposed to do now? Should I try setting the number of instances to 1? Is this an error in PL 13?

Any hints appreciated,

Fabian