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Internal error occurred ( -5002 ) [ Message 131-183 ]

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Hi Experts,



Has anyone come across this scenario, the user is trying to close or cancel the sales order but is the internal error image attached.


SAP 9.1 PL8


Best regards




Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
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Hi Pablo,

Did you use any item that have serial number?

If you can serach SAP Notes by this erro, there are many results with this case, like this one:

http://service.sap.com/sap/support/notes/2226297

Regards.

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Hello Lais,


I tried to do step by step described in the note, but not the error occurred. We currently use the Brazil location , and we can not work without the Perpetual Inventory. Which version of SAP and PL which occurred this matter with you?


Best regards

kothandaraman_nagarajan
Active Contributor
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Hi,

The above note is for AR Correction Invoice not for sales order.

Any recent upgrade of DB?

Thanks

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Hi Nagarajan,


We performed the upgrade of the base in September last year , SAP 9.0 PL12 to 9.1PL8


Best regards

kothandaraman_nagarajan
Active Contributor
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Hi,

Please raise ticket to SAP support.

Thanks

frank_wang6
Active Contributor
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Check SP_TN, there might some code to block this.

-5002 does look like a customized error code.

Frank

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Frank,

The transaction has already been commented on by complete, but still the error persists.