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Feb 15, 2016 at 12:25 PM

Interaction record follow up drop down not reflecting

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Hello experts

iam not getting my new transaction type in interaction record drop down

i created new transaction type and assigned to business transaction profile and i set copy control too with interaction record

but iam unable to

i goggled a lot but no results

request you to provide ASAP

in detail

i created transaction type , intem, item det

copy control set up from interaction to transaction type

assigned my transaction to my business transaction type profile

regards

chinna

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