Skip to Content
0
Former Member
Feb 12, 2016 at 04:58 AM

Kapsel Logon deleteRegistration client only?

204 Views

Hi SMP and Kapsel experts,

Does anyone know of a way to delete the registration on the device without also attempting to delete the registration from the server?

We are encountering some scenarios where the registration needs to be deleted and deleting it on the server is not possible.

The main scenarios are:

1. The server has changed and the old one is unreachable.

2. The user has changed and the old user's password is no longer valid so the unregister can't succeed.

We're currently detecting these scenarios and showing a message to the user to delete the app and reinstall. This is not an ideal handling of these scenarios.

P.S. What's the best way to submit a Kapsel feature request or a bug?

Thanks!

Ryan