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Former Member

Kapsel Logon deleteRegistration client only?

Hi SMP and Kapsel experts,

Does anyone know of a way to delete the registration on the device without also attempting to delete the registration from the server?

We are encountering some scenarios where the registration needs to be deleted and deleting it on the server is not possible.

The main scenarios are:

1. The server has changed and the old one is unreachable.

2. The user has changed and the old user's password is no longer valid so the unregister can't succeed.

We're currently detecting these scenarios and showing a message to the user to delete the app and reinstall. This is not an ideal handling of these scenarios.

P.S. What's the best way to submit a Kapsel feature request or a bug?

Thanks!

Ryan

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3 Answers

  • Mar 02, 2016 at 06:41 PM

    You may want to post your question here Getting Started with Kapsel - Part 2 -- Logon (SP09+).

    Regards,

    Kevin

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  • Mar 12, 2016 at 09:39 PM

    I believe you can choose the Forgot Application Passcode button if you have enabled the passcode feature.

    If not, you can call the API sap.Logon.core.reset().

    Note, the SMP 3.0 SP 10 server added a new feature where you can specify that if an application connection has been dormant for a certain period, it will be deleted by the SMP server.

    I believe the checkbox in the UI is labeled as Automatic removal.

    Regards,

    Dan van Leeuwen

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    Former Member
    Mar 15, 2016 at 02:37 PM

    Hi Ryan,

    I know that the Kapsel logon plugin saves the registration ID internally, so I would try to clear the browser cache. If it doesn't work, I would try clearing the Local Storage memory.

    One of that two ways should work.

    Hope this helps.

    Best Regards,

    Emanuel

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