Inbound Email Content does not appear in EMAIL Workcentre?

Hi

I send an email in to the Interaction centre. It gets to the Inbox then when I try to view the email I see the subject and who it

was from but no Message Pane?

Also if I try to reply there is no message area where I can write a reply.- very strange - am using CRM7 EHP3. My email profile is set to html enabled.

Regards

PM