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Feb 10, 2016 at 01:32 PM

Reg.Warranty claim process for spare parts


Hi All,

I am new to Plant maintenance. I have an requirement wherein I need to claim the warranty for spare parts used in the machine installation.

Just to be in detail I have a process wherein the equipment is installed at customer site and during installation some spare parts has been consumed from stock which is highly valuable and has warranty included in it while I purchased it.

Few days after installation of equipment I got notification for repair from customer and I found the spare part defected was under warranty and I need to claim this warranty from the manufacturer.

How does this to be addressed in SAP PM. Is there any standard process available to claim warranty of the spare parts consumed?

Kindly throw some lights.