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Avoid automatic clearing for cancellations

Dear all,

I have the following request from Business:

Please avoid the automatic Clearing in case of cancellations.

Any idea how and where I can do the right Settings to avoid the automatic Clearing?

Many thanks in advance fpor your help.

Best regards

Frank

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2 Answers

  • Best Answer
    Feb 09, 2016 at 03:03 PM

    You still need to explain in a better way what do you mean by automatic clearing?

    If I correctly understood your requirement, during billing document generation, whatever amount debited to customer has to be auto knocked off during cancellations.  If this is not your requirement, enlighten more

    G. Lakshmipathi

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    • I think this is about deactivation of the new cancellation procedure.

      What I am curious about, is the reason behind such business requirement - people are usually happy when you reduce their workload, so there must be a very good reason to use RULE_NEW_CANCEL = 'A'.

      Edit: Unless it interferes with some external application or a custom development before 4.6, I guess.

      Message was edited by: Veselina Peykova

  • Feb 10, 2016 at 09:15 AM

    Hello Veselina,

    Many thanks.

    This is exactly what I needed.

    Kind regards

    Frank

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    • Hello Frank,

      I am glad that you have found what you were looking for.

      Still, it would be beneficial for the forum members to know the details behind this requirement.

      Apart from the reasons I mentioned as possible, I am yet to encounter a business case, where the old cancellation procedure would be desirable.