Auto provisioning failed but roles are assigned in backend

Hello Experts,

I am on GRC10.1 SP12.

I have 2 stage workflow

1. manager and 2. role owner

once both of them approved the request should be auto provisioned.

I am facing an issue here. The roles are assigned to the user in back-end but the work flow is taking escape route as it is not able to find a user group. The request then waits for the GRC security team for approval but the roles are already provisioned. I have configured the auto provisioning at end of the request in spro.

This is happening with or without risks in the access request.

Regards,

Ram