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Former Member

Value Based Service Contract

Hi All,

Ours is a service organization where we provide services to customers and bill them.

Sometimes customer buys service contract from us for which we use standard order type "WV".

We have a requirement as follows.

Customer buys a service contract worth USD1000, so he will get free services until he reaches that amount, once he reaches the USD1000, he will be receiving invoices for do we address this situation using service contract.



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1 Answer

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    Former Member
    Feb 09, 2016 at 05:43 PM

    Maintain a discount condition type ZXXX.

    Go to V/06 and enter ZXXX.

    Check the option "Condition Update".

    In condition records maintenance for ZXXX, click on the 'Additional Data' tab.

    Enter the contract value (1000$)

    Maintain discount rate as 100%.

    Maintain other standard settings in the pricing procedure for ZXXX.



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