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Former Member
Feb 08, 2016 at 11:20 AM

Activity Plan As Mandatory in C4C


Dear All,

I need to have more details about the flag "mandatory" for activity plan in C4C.

I already know that in the routing rules it' s possible to set tasks and surveys as assigned automaticaly and/or as mandatory (without any effective check in the system) e.g during visit creation, but I have no information about the behavior of the system if the flag "mandatory" has been selected.

Thank you a lot,