on 02-03-2016 6:16 AM
Hi Folks,
We are in the process of upgrading CRM 5.0 to 7.0 Ehp 2.
Presently, users are using IC webclient in the existing system. I want to understand what will happen with current EEWB fields, custom logic written on IC webclient BSP applications? Will everything get copied as it is or we will have to redo everything in CRM 7.0 Ehp2?
Also will IC webclient profiles get converted to Business role?
Regards,
Nikhil
Hi
in general fields should need only to be unhidden - but depends on field type.
you will have more info here:
"CRM 4.0 upgrade to 7.0 - Guide for typical upgrade tasks regarding customer specific developments"
Instruction Guides - CRM - SCN Wiki
and in:
Upgrade master guide
notes:
1570869 - Adaption of enhancements after SP or release upgrade
1357657 - Extension fields created with EEWB are not shown
You would need to review IC profiles but in general they should stay where they are with some changes. more details in Upgrade master guide "Interaction Center". Activities described.
BR
Radek
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