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Cancelación factura de proveedores

Hola buen día,

al momento de querer cancelar (click derecho y cancelar) una factura de proveedores, me aparece el siguiente error:

"No es posible la cancelación; el número de folio ya está asignado."

¿Qué tengo que hacer para poder cancelar?

Saludos y gracias.

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2 Answers

  • Best Answer
    Posted on Jan 28, 2016 at 02:24 PM

    Debes quitar el folio (debajo de las fechas), poner un 0 o borrarlo, actualizar el documento y luego cancelarlo.

    Atte.

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  • Posted on Jul 20, 2016 at 02:29 PM

    Buen Día Felipe

    A mi no me permite eliminar dichos folios ya que se encuentra deshabilitados, hay alguna otra alternativa?

    Quedo atenta

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