We are having an issue were user is unable to edit Delivery Block under VA02 (Change Sales Order) t-code.
This is because the Delivery block tab is greyed out for this specific user only. For the same order another user is able to edit the Delivery block without any issues as the tab is active for him. The user for whom it works has the exact same set of Security Roles.
This is the same case for all the orders using VA02, so there is no issue with the Orders. Please let me know if this is related to authorizations. If yes, how to resolve the same and if no which team can help in resolving this.
Any advice on this would be helpful.