Issue with License in Cloud

[Former Member]

Using the trail version on the cloud .SAP Business Warehouse 7.4 SP5 incl. SAP Business Objects BI 4.1 SP2 on SAP HANA 1.0 SP7.  Cannot connect to BI Launch Pad

[former_member196674]

Hello,

When was started the solution instance?

Usually trial solutions are offered with 30 days license, as described here: http://scn.sap.com/docs/DOC-58120

[Former Member]

Hi Aleksandar,

Three days ago.

[former_member196674]

Could you please login with SSH on HANA VM and attach /var/log/appliance* files, so we can check the reason of failing