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Course Evaluation Form is not working in ESS while accessing through IE11 in QA and PRD, the same was working in DEV in IE11

Hi Experts,

We are accessing Course Evaluation Form in ESS through IE11. The 'Complete', 'Finish' and 'Exit' buttons are not working in the form while accessing through IE11 in Quality and Production.

The same is working fine in Development along with the buttons.

We have replicated the scenario in IE8 in DEV,QA and PRD and working fine in all the cases.

All the users are effected in Quality as well as Production as we are using IE11.

Kindly suggest some inputs on this.

Regards,

Prasad.

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2 Answers

  • Posted on Jan 18, 2016 at 05:56 AM

    Hi Prasad,

    Please check which browser document mode is maintained in your dev, qa and prod systems.

    Also check the consoles in developer tools (F12) of IE to see what error/exception is captured there.

    Best Regards,

    Rohit

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  • Posted on Jan 18, 2016 at 09:38 AM

    Hi Prasad

    As per my understanding the issue you are facing is due to the rendering issue faced with Internet Explorer. Can you please refer to the below scn document and carry each of the steps given in it.

    9 Steps to Solve Portal Rendering Issues in IE

    Mostly the above document will solve the issue you are facing.

    Regards

    Santarshi Samanta

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