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Former Member
Jan 17, 2016 at 09:31 AM

Web Service - confirm service item in sales order


Dear Expert,

We would like to find web service that using for confirm service execution based on Sales Order.

The requirement is customer will create orders in external system then collect the payment will be handled in ByDesign. But they would like to track cost of services so we cannot start from Invoice Request which can track only revenue side.

Therefore, when they complete services in external system, we would replicate the order in ByD again. And it should be able to generate and release Service Execution Confirmation to track cost as well. (items in ByD will be assign with item group "Service - Time and Material")

Now we can find web service to create sales order but cannot execute service confirmation.

Please kindly suggest if you have any idea about this.