Skip to Content

First Response By calculated to a time before start of availability

Dear Experts,

Considering following configuration:

Priority: High



Availability times as:

The "First Response By" was calculated to a time before the start of service, 08:00:

What could be wrong?

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • Best Answer
    Posted on Jan 15, 2016 at 08:52 AM

    Hi Cibele

    have you tried below already(pasted here from here

    this should resolve



    Capture.jpg (55.1 kB)
    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.