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Promotion Job to save BIAR file to Shared(Network) Drive is failing

Hello everyone,

We have scheduled a Promotion Job to take a BIAR File backup of the whole env everyday and save the file on a Shared (Network Drive). But for some reason the schedule fails and shows this error.

"Commit Status=Commit attempted and failed., Promotion Status=Failure : Delivery results to destination (CrystalEnterprise.DiskUnmanaged) failed."

More info to help you, to help me:

  • Job Server has been updated with File System destination. (Even though Job Server has been setup for File System destination, they can always be overwritten while scheduling, by unchecking "Use default settings," isnt it?)
  • I'm scheduling the job as a Domain User Account (DomainName\DomainUserName) and that account has full access to the Shared Folder (on Network Drive).
  • I tried using the full path as \\servername\foldername (and also as E:\foldername, where E is the drive to which that network drive is mapped. The schedule works when I make the destination as C:\Temp or something else, its just an issue with the Network Drive path.)
  • I don't have any spaces in the Promotion Job Name or the Destination Path or the File Name that'll be created.

Appreciate your effort, help and/or your time to read this.


Mahboob Mohammed

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  • Best Answer
    Posted on Jan 13, 2016 at 03:50 PM

    If there is any kind of network latency, then running this file to the network may fail. I suggest that you use a .bat file that will do two things:

    1. Run the backup to a local file.

    2. Move the file to the network location.

    You're job will run faster and will be less error-prone.


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