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User gets stuck while logging in and client goes in not responding mode

Dear Experts,

I am getting problem while logging in, the user just get stuck and client goes in "Not Responding" mode. I tried same user on different machines but same behavior. it just started happening all of a sudden.

Help Required please!

Thanks & Regards

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3 Answers

  • Posted on Jan 13, 2016 at 03:11 PM

    Have you checked whether the user have any addon set to start or default? if so i would disable all addon and check one by one.

    Do the user windows account have permission to install addon/software? I had this issue and had to change permission settings on the sap addon folder and ran SAP as Administrator.

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  • Posted on Jan 13, 2016 at 09:24 PM

    This can happen when the user has a large number of alerts and messages, could this be your issue?

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 13, 2016 at 09:59 PM

    Hi Shazad,

    Also, I would suggest inspecting the Activity Manager in SQL Server Management Studio to identify any deadlocks in the database.

    SAP Note below that may be useful:

    https://websmp106.sap-ag.de/sap/support/notes/0002127873

    Kind Regards,

    Nick Lakasas

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