Connecting Web IDE to SAP gateway in corporate network

[CRVMANISH]

Hello Experts,

We are trying to connect webide to customer SAP gateway , we connected to there system via VPN connection.

We setup HANA cloud connector and web IDE on customer system on jump host from where SAP gateway URL is accessible.

We are facing issues with destination , it gives error as "Check connection failed"

We defined proxy IP and port.

Questions :

1. Do we need to set proxy user name and password ( System admin said use VPN credentials)

We defined hana cloud settings including sub paths

We have defined destination, it gives connection failed..

Please suggest.

Regards

Manish

[Former Member · Accepted solution]

Hi Manish,

first of all when when you configure a cloud connector the proxy type must be on-premise and not internet so please select OnPremise

about the not supported... i don't saw it before so if you can please attach a screenshot of the error message.

now about the proxy.. usually the proxy port is 8080 and not 80 and if the proxy require credentials then you need to fill in the credentials there but please try without credentials first and then if it will not work then try with credentials. other than that everything looks fine..

if you still experience issues after then we can have a short phone call.

Ran.

[CRVMANISH · Accepted solution]

I checked with Network team proxy port is 80.

Please check below screenshot when selecting ON-Premise.

It says not supported.

Let me know how we can connect on phone

Regards

Manish

[Former Member · Accepted solution]

Hi Manish,

now i got it .. you try to click on check connection button and then you get this message.

in order to test connection to a cloud connector you need to go to the Connectivity tab in your HCP cockpit. the connectivity tab is located after the Destinations tab and if click on it you should see if you have a cloud connector connected .

Leave the proxy type on-premise (because it must be OnPremise) and check your connectivity tab to make sure that a cloud connector is connected to your HCP account.

you should see the status on the top..

please let me know if you see it.

Ran.

[CRVMANISH · Accepted solution]

Hello Ran

Please see below screen shot.

It shows connection available but when we call in webide it gives forbidden error.

Forbidden error.

Regards

Manish

[Former Member · Accepted solution]

Hi ,

can you please show me the network trace.. i want to see the error message that you are getting ..

in order to open the network trace in the browser click on F12 and then select the Network tab

[CRVMANISH · Accepted solution]

Please see below attached screenshots.

Regards

Manish

[midhun_vp]

Hi Manish,

Are you able to see the connector state as green as mentioned here:

Regards, Midhun

SAP Technology RIG

[CRVMANISH]

Yes it shows green , i followed the link but does not work.

Regards

Manish

[CRVMANISH]

When I select proxy type as Premise while creating destination ,it says OnPremise is not supported..

Please suggest

Regards

Manish