Server Restart while Installing SAP B1 9.1

[sudhirdahake]

Hi Experts,

I am facing very strange issue while installing SAP B1 9.1 on IBM SERVER M34 with windows server 2012 and SQL SERVER 2014, as installation goes on at one moment where common database start installing suddenly server restarts and then it needs to reinstall. Still unable complete installation due to restart problem tried lot of ways to install like reinstall server OS or upgrade server OS.

Anybody encounter such issue

Thanks,

Sanjog

[kothandaraman_nagarajan]

Hi,

Did you follow admin guide for installing SQL Server 2014?

Thanks

[kothandaraman_nagarajan]

Hi,

Before raise ticket, please check admin guides for installing sap business one.

Thanks

[sudhirdahake]

Hi Nagarajan,

I raised support for IBM i thought it should be server hardware problem but IBM has cleared there is no hardware problem. While installing SQL Server it shows warning that it is not recommended to install SQL Server on domain controller. Is there any relation of server restart problem with installaiton of B1.

Thanks,

Sanjog.

[kothandaraman_nagarajan]

Hi,

SQL Server 2014 supported from 9.1 PL04. Please advise your PL.

Thanks

[Former Member]

Hi Sanjog,

That is very unusual.

Have you checked the Windows Event Viewer for any clues?

Kind Regards,

Nick Lakasas

[sudhirdahake]

Thanks Nick for quick reply

I have checked Windows Event Viewer it shows Kernel-Power Event ID: 41 which is related power supply . The issue  only appears when SAP B1 installation create common database at this moment server restarts and installation gets interrupted. I tried meany times but same result was there. should i raise support ticket to SAP.

Thanks,

Sanjog.

[Former Member]

Hrmm, very strange Sanjog.

Could it be possible that the computer is going to sleep or some other power related setting is affecting it?

I have experienced poor performance when installing SAP on domain controller, but not a unexpected restart before.

It may be worth raising incident with SAP, making sure include the Event Viewer details and IBM's response.

Also as Nagarjan mentioned, make sure the PL being installed is supported for MS SQL Server 2014.

Also check the Platform/Hardware guides for compliance, if not checked already.

https://websmp106.sap-ag.de/~sapidb/011000358700000032462013E.pdf

https://websmp106.sap-ag.de/~sapidb/011000358700000244612011E.pdf

Kind Regards,

Nick Lakasas

[sudhirdahake]

Thanks Nick,

There is no issue with hardware and software requirement as such, i tried to  install PL9

but still issue persist.

Regards,

Sanjog