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GRC AC_ Email Notification ARA

Hello,

Could you help me with the following issue:

We created a new control mitigation and this need to be approved by control owner. The behavior is the following:

The control owner reveived the notification in SAP NWBC and can approve or reject the request, however in inbox doesn't receive any e-mail, and if we check the t-code SOST when we make this new control, the e-mail not appear. I think the configuration is correct. I sent some prints of set.

For the other processes the e-mails are working fine.

Thank you.

Regards,

Inês Costa

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  • Best Answer
    Posted on Jan 11, 2016 at 05:30 PM

    Dear Ines,

    did you activate all the notification templates in SE61/SE63? A good reference for finding the issue is the MSMP debug log which must be activated. Please use the SCN search to find how to set this up.

    Let us know.

    Regards,

    Alessandro

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