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GRC AC_ Email Notification ARA


Could you help me with the following issue:

We created a new control mitigation and this need to be approved by control owner. The behavior is the following:

The control owner reveived the notification in SAP NWBC and can approve or reject the request, however in inbox doesn't receive any e-mail, and if we check the t-code SOST when we make this new control, the e-mail not appear. I think the configuration is correct. I sent some prints of set.

For the other processes the e-mails are working fine.

Thank you.


Inês Costa

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  • Best Answer
    Posted on Jan 11, 2016 at 05:30 PM

    Dear Ines,

    did you activate all the notification templates in SE61/SE63? A good reference for finding the issue is the MSMP debug log which must be activated. Please use the SCN search to find how to set this up.

    Let us know.



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