Skip to Content
0
Feb 17, 2006 at 12:07 PM

CRM TO BW

18 Views

We are working on CRM implementation project and basically my role in this project is to

deliver BW reports to Portal guy in this project. Currently am facing a problem in loading data

from CRM. I have to create a report on Case Management. For this i have installed standard ODS

related to this from Business Content. I have also installed other objects like Update Rules, Infosource,

Infopackage etc. Now when i execute a infopackage it doesnt throw any error but fetches 0 records. The

status message shown in Monitor window of Infopackage is "No data available".

Am unable to determine if my infopackage is targeting correct table in CRM. As i am working on CRM-BW

first time i am not aware of how to tackle this problem.

Can you please guide me on how should i proceed?

Below are the details of Objects i have activated for my purpose.

ODS:

CRM Case (0CRM_CASE)

CRM Case with Linked Objects (0CRM_CMGL)

Case Management: Linked Objects for Case (0CSM_LINK)

Infosources:

Case Management: CRM-Specific Attributes (0CRM_CASE_ATTR)

Case Management: Linked Objects for Case (0CSM_CASE_LINKS)

I tried to execute infopackages created on datasource 0CRM_CASE_ATTR.