We are working on CRM implementation project and basically my role in this project is to
deliver BW reports to Portal guy in this project. Currently am facing a problem in loading data
from CRM. I have to create a report on Case Management. For this i have installed standard ODS
related to this from Business Content. I have also installed other objects like Update Rules, Infosource,
Infopackage etc. Now when i execute a infopackage it doesnt throw any error but fetches 0 records. The
status message shown in Monitor window of Infopackage is "No data available".
Am unable to determine if my infopackage is targeting correct table in CRM. As i am working on CRM-BW
first time i am not aware of how to tackle this problem.
Can you please guide me on how should i proceed?
Below are the details of Objects i have activated for my purpose.
CRM Case (0CRM_CASE)
CRM Case with Linked Objects (0CRM_CMGL)
Case Management: Linked Objects for Case (0CSM_LINK)
Case Management: CRM-Specific Attributes (0CRM_CASE_ATTR)
Case Management: Linked Objects for Case (0CSM_CASE_LINKS)
I tried to execute infopackages created on datasource 0CRM_CASE_ATTR.