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Jan 06, 2016 at 01:35 PM

How to disable standard telephone formatting.

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Hello there,

I'm replicating customers from C4C to an external system and I'm facing an issue with the standard telephone format.

When the user creates a new address for the customer and set the telephone number, C4C formats it automatically, adding the country code and removing leading zeros. For exemple:

The user writes '041-99996666' (common format in Brazil) but C4C converts to '+55 41-99996666'.

This behavior is messing up the data quality in the external system.

Is there a way to disable it? Otherwise I'll have to create a workaround in the integration =/

Thanks in advance,

Alexandre.