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TO block while customer blocked

HI Team,

I have one scenario where sales order and delivery created and if customer blocked due to some reason.

Maybe due to credit due or anything.

Now outbound delivery PGI would not be allowed, but TO creation is allowed.

How can I prevent the Picking TO creation if customer blocked like this?

Which user exit I can use?

Please suggest.


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3 Answers

  • Posted on Jan 06, 2016 at 09:46 AM

    As an standard SAP if we have any credit block that happens during sales order creation and once that is blocked then delivery creation will fail so I don't think you can reach up to a point to create TO


    Please let us know your business process in detail which will help us to visualize and provide solution accordingly

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    • I am still not clear on your requirement. once the credit block is there at sales order level based on the setting in OVAK and once order is blocked you cannot create the delivery until unless you manually remove the credit block using VKM1 / 2 or 3 or if you want to block at delivery the setting OVLS

      From WM perspective as long as we have a valid delivery system will create the TO as there is no credit or customer block are getting executing during TO creation

  • Posted on Jan 10, 2016 at 05:51 PM

    What do you mean by "customer block"? Please tell the transaction which is used to set this block to make your question clearer for everyone.

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    • At the time of TO creation there is no check at customer master status level as long as valid Delivery exist system will allow to create TO.Never came across such scenario however If I have to look then I can think to write own custom code in MWMTO001.

      Also apart from giving the technical solution I will be more focused to know to consider

      1) Why the customer are getting blocked in middle of the process and what is the corrective action will be taken for all the delivery

  • author's profile photo Former Member
    Former Member
    Posted on Jan 13, 2016 at 05:13 PM

    You can block TO creation through VOFM routine (Delivery --> Subsequent functions for delivery --> Picking).

    However as Manish and Jurgen said earlier block at the customer master level should be used for its intended function i.e. to block order/delivery or billing.

    That being said I have seen the credit block at the delivery level being used to stop subsequent processing such as Picking.

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