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Jan 05, 2016 at 12:34 PM

Duplicate Notification Items posted in backend in WM6.2 application

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Hi Experts,

When Notification Items are created from device iPad, duplicate entries are posted to back end system in WM6.2 application.When adding Items to the existing Notifications or Notification attached to work orders, "Notification Post Current" transaction is being called in device.The response to client attribute is set to "Replace Client Object" for this transaction in Notification object.Below is the sequence in which transaction are executed in iPad

Notification post current

Updating Notification

Refreshing Notification

Updating Notification

When we click on stop-cancel-start or encounters communication error, after the execution of Notification post current transaction,even though an entry is posted in back end for the item, another item is created with the same data since the transactions is again executing from the device

We think that the most appropriate value to "Response to Client" attribute in Notification post current transactions is "Replace Client Object".If we set "Update Client key property" then also the duplicate entries are posted when the client is interrupted while updating the data.

Kindly suggest on the issue and the other areas that need to be checked from Agentry front end perspective/JAVA/ABAP.

Thanks in advance.

Thanks & Regards,

Padma