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Messaging Exception : Connection Reset issue

Former Member
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I am dealng with synchronous Proxy to Web Service (SOAP) scenario.

And I am receiving this kind of error 'Connection reset'.

Is this issue is related to Basis? What could be the possible reasons for the issue?

What are possible solutions for the issue?

Thanks in advance.

Accepted Solutions (0)

Answers (2)

Answers (2)

apu_das2
Active Contributor
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Hi Surabhi,

This is pure connection related issue.

heck with Basis team. Tell them to ping your 3rd party system from PI server through Putty.

Try Telnet. Check port 80 is open or not if its a HTTP url.

Thanks,

Apu

Former Member
0 Kudos

Hi Apu,

Thanks for your suggestion.

But as of now this interface is working fine but this is not clear till now what was the cause of the error. Nothing was done to recover the connection at that time.


So if we will check this time it will be correct only but what to do so that this error should not come in fututre.

Thanks,

Surabhi

former_member186851
Active Contributor
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Hello Surabhi,

Was this interface running before succesfully?

It is because of connection issue,Check with ur basis  team all the ports.

Also check any proxy settings which might block..

Former Member
0 Kudos

Yeah this interface is running fine for most of the time. Connection seems to broken at times not always.

Can you suggest what all can be checked with Basis team regarding connection and port?

former_member186851
Active Contributor
0 Kudos

Hello Surabhi,

Do a telnet or ping from the server.

Its a connection issue.

FAILURE : java.net.SocketTimeoutException: Read... | SCN

Former Member
0 Kudos

Hi Raghu,

Thank you for quick reply.

But the article you shared deals with the SocketTimeout Exception right, whereas this is somewhat SocketException : Connection reset.

Any suggestions on this...

Thanks,

Surabhi

former_member186851
Active Contributor
0 Kudos

Hello Surabhi,

Both are kind of similar issues.