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Jan 04, 2016 at 11:44 PM

Trascript and hierarchy Scripts not showing

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Hello experts.

Im trying to view the transcripts from a Script and the hierarchy but its not showing like shown on the next image:

I read about the Using the new CRM 7.0 EHP1 Interactive Scripting "Transcript" Feature

And Ive done the corresponding configuration:

The function is active

The navigation bar parameter is on

The script profile has the saved flag on

And for the chapter / hierarchy

They are created in the script

And the have been asigned to the correspondins part of the script.

Any idea of what could be missing or why the hyperlinks on the Interaction Center Script screens are not showing?

thanks

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