Saved Alert Situation /AMON is dated

[Former Member]

Though the job READ_ALERTS _BATCH runs after alert generation (macros DB Alerts) daily, the date seen in saved alert situation bar is dated. i.e. I should see 2nd Jan today but I see 28th Dec alerts.

What could be wrong. The said jobs run in the background daily and nothing wrong with logs anywhere. The horizons etc are all ok.

Thanks

Lok

[Former Member · Accepted solution]

Hi Lok

Please check the alert profile name in the saved alert situation bar and alert profile variant in READ_ALERTS _BATCH. It could be you have mistmatch there.

You can specify the overall profiles for which the system should determine and save the alert situation as follows:

All due overall profilesIf you select this option, the system first checks which overall profiles are due. When you configure an overall profile for alert determination in the background, you can specify when the overall profile is due for alert determination. The system determines and saves the alerts for all due overall profiles. At the same time, the system updates the next due date/time, according to the repeat interval, for the overall profiles affected.

Selected overall profilesHere you can select one or more overall profiles for which the system should determine and save alerts. The system first checks whether the selected overall profiles have reached their due dates, before it determines the corresponding alerts.

Ignore due dates/timesIf you also set this indicator, the system determines and saves the alerts for all selected overall profiles, regardless of their due dates/times.

Amol

[Former Member · Accepted solution]

Thanks Amol,

I did the last one (Ignore due dates)... and now the 'saved alert situations' shows the latest date on which alerts  are generated.

In business as usual alerts are deleted and generated daily in the background, notwithstanding user 'action' on the alerts on a daily basis. So in that context, I do not really understand what 'ignore due dates'  means. This field has no help. It does not even pop up an empty box for sake of pretending to help the user  I am only using a unique overall alert profile here (not shown)

Regards

Lok