Skip to Content

Getting error as Requesting Public Key from Server Public Key Request Failed

Hi Team,

I am getting below error message from ATE when trying to transmit from ATE to agentry SMP server 3.0.

'Requesting Public Key from Server Public Key Request Failed'.

Could anyone suggest me how to resolve the above issue?

The following actions have been taken by me to resolve it but no luck.

1) I have reinstall the certificate multiple times and store in the trusted location.

2) Stop the server and restarted the server again.


Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

3 Answers

  • Best Answer
    Posted on Jan 22, 2016 at 02:48 AM

    Hi Tutun,

    Check if your Agentry events.log (<InstallDrive>:\SAP\MobilePlatform3\Server\log\agentry) has the follow error when SMP starts up -

    If so follow the steps that Bill mentions in the post below

    Cheers,

    Stephen


    SMP_KeyError.png (6.2 kB)
    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Jan 11, 2016 at 05:49 AM

    Hi,

    Hope this might be related to Network issue.The ATE might not reaching the server because it could not able to read the server keys.Try to access the application by giving full permissions to the server folder to the user where your ATE is installed.

    Hope your server is installed in admin user and you are trying to access in the normal user.Please verfiy that you have complete access to the server keys.

    Thanks & Regards,

    Sravanthi Polu

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on Feb 16, 2016 at 04:22 PM

    This message was moderated.

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.