12-29-2015 7:34 PM
Hi
we are sending an email to customer using our custom program . This email, should be seen as part of the attachments when anyone opens the sales order. I know that GOS can be used to create attachments in Sales Order. But can we attach an email that is sent from SAP to the attachments list?
Please let me know if this is possible.
Thanks,
Vishwa.
01-11-2016 11:41 PM
Do you mean in the Outlook MSG file format? You might be able to attach the file but might not be able to open it. There are only certain file types allowed. Search for more information on the file extensions in GOS.
But why do you have to attach the email and not a PDF, for example?
01-12-2016 12:20 AM
Jelena,
Thanks for your reply. No, the mail that is in SOST, which is in RAW format should be attached to the order using GOS. However, we realized that it is not possible.
Also, the reason for attaching email and not PDF is, the email might have some attachments which need to be viewed by who ever opens the order. Now, we have changed the design and are going with the approaching of displaying the email insteading of attaching it in the order.
Thanks,
Vishwa.
05-18-2016 1:25 PM
Hi Vishwa,
Were you able to resolve this?
Please throw some light if you were able to.
We have a similar requirement at our end.
Regards.