Dashboard does not load

[Former Member]

Hello, colleagues!

Dashboards load properly, but when I try to load any xlf file, you receive the progress window that hangs about 80%. Who knows what is it?

[Former Member]

Hello Vadim,

I can now confirm that this was the problem with my Xcelsius...

Uninstall Adobe Flash Player 20 ActiveX 2.0.0.267 use the link below

Uninstall Flash Player for Windows

Now re-install Adobe Flash Player 20 ActiveX 2.0.0.228 from archives, use the link below

Archived Adobe Flash Player versions

[mohd_abdullah]

Hey John,

Thanks a ton !!

I was facing similar issue since yesterday and your suggestion worked out.

Regards.

[Former Member]

Hello Mohammed,

It is my pleasure to have helped you!

Regards

[Former Member]

John,

Thank you very much.

We have no clue what's happening and your solution is so much relief 🙂

Have a wonderful day 🙂

Best Regards,

Jagadish

[Former Member]

Jagadesh,

Thank you for the acknowledgement. I am glad it helped you.

Best Regards,

John

[Former Member]

Hello Vadim,

I think the problem is allied with the release of "Adobe Flash Player 20 ActiveX" version 20.0.0.267 on, or soon after, the 28th December.

If you automatically receive Flash updates you would have received this yesterday.

Check your installed tasks to see what version you have, and if ...267 back out to version 20.0.0.228 (released 8th December).

If your symptoms are the same as mine you will not be able to place a Component on the Canvas in a New file.

Note I am using SCDD (Xcelsius Enterprise) Version 5.5.0.0 (build 12,5,0,1388) on Microsoft Widows 7 home Premium Service Pack 1.

[Former Member]

In file -> Document properties ->Check the option Show loading status.

This will help you understand at what stage the loading takes time or stops.