on 12-26-2015 3:30 PM
hI,
I have created a FO with FU assigned and when I am reporting event-Loading begin from the TM document, the event is getting reported in TM. Even the event handler list is generated .But when I log on to EM web UI and put in the FO No, it gives a message that no suitable entries exist.
Also I checked that in EH list the reported event- Loading begin has not teh actual date and time updated in EH list although its updated in TM.
Hi Dipak,
"I have created a FO with FU assigned and when I am reporting event-Loading begin from the TM document, the event is getting reported in TM. Even the event handler list is generated .But when I log on to EM web UI and put in the FO No, it gives a message that no suitable entries exist."
Check your order carries leading zero in the document number, if yes, then you need to exactly enter same format or number in SAP EM webUI (you can truncate leading zero in configured field in selection screens) or you have to prefix "Asterix - *" to view the document.
"Also I checked that in EH list the reported event- Loading begin has not teh actual date and time updated in EH list although its updated in TM."
Either the reported event was not reached SAP EM from SAP TM or event handler was logged or failed in SAP EM side.
1. Check event message entry present in /SAPTRX/EVM_HDR
2. While event message was processing, the event handler could be locked, so check in table /SAPTRX/LOCKEDEH.
3. Then check entry present in table /SAPTRX/EVM_UNPR.
Regards
GGOPII
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Hi,
you can also check the troubleshooting guide (http://scn.sap.com/docs/DOC-61452) for the root cause analysis.
Best regards, Daniel
Hello Dipak,
does it propagated to assigned requirement or freight order document in TM ?
check all queue logs in TM and EM also make sure relevant event code assigned to EE profile in EM, EH should active in EM, activate and reprocess the event message of the EH if it's inactive , and rule set should be enabled with relevant event activity
Cheers,
Sukumar
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Hi Dipak,
So you have 2 issues.
1) Not visible in UI
2) Event not posted in EM but it's posted in TM.
For UI, have you tried using wild card(*) like *123456789*. See if that's the issue. If not put a breakpoint in FM /SAPTRX/BAPI_EH_GET_GUID_GEN and see what's the issue.
If your event is not posted, check if you have established the connection between TM and EM, then check your event type has been setup for EM communication and check if there are any queues stuck in SMQ1.
If it doesn't help, try to narrow down the issue through debug and let us know.
Thanks,
Vishnu
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