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Former Member

Screen changes from Shop in 1 step to shop in 4 step when returning from MDM catalog

Hi,

We are getting strange behavior during ordering item from MDM catalog.

User click on "Shop in 1 step" then user press on Add item and select MDM catalog. Then user select required items and press on checkout.

After this user is directing to "Shop in 4 step" screen and also can not see the selected items from MDM catalog in shopping cart.

Can you please give your valuable inputs for this issue?

Thanks

Sudhir

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2 Answers

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    Former Member
    Dec 22, 2015 at 11:22 AM

    Please check if you have defined the SPRO parameters as per the following page: Define External Web-Services - Parameters and values in the Call Strucutre - Supplier Relationship Management - SCN Wiki

    Also, do you have Webdispatcher or Reverse Proxy?

    Best Regards,

    Kunal.

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  • Dec 22, 2015 at 03:29 PM

    Hello,

    what is your SRM release?

    Also, put screen-shot to be more precise on your issue.

    Regards.

    Lauent

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    • Former Member

      Hello Laurent,

      Thanks for your reply, We are on SRM 7.0 release.

      This case is not reproducible, users always not getting this issue.

      Sometimes in a day they face this problem.

      Thanks

      Sudhir