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Former Member
Dec 21, 2015 at 12:14 PM

Failed to initialize the Service component / ODBC ServiceNow

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Hi.

I installed CR 2013 sp 7

I also created an ODBC Connection for ServiceNow (32 bit). When I tested logon only this ODBC it works well

But When I try to open this ODBC with CR they not work

I see ServiceNow Data Source Name in Crystal

But when I try to logon, it Failed to initialize the Service component

Thanks