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Workflow scheduled jobs

Hello C4C friends!

I was wondering how to manage the scheduled job(s) for workflow events? I can see that my specific workflow rule has been activated; it also had been executed in the past.. but it seems that it does not run anymore now.

How can I manually start/execute a schedule workflow job?

See this screenshot to get an idea what I'm looking for:

2015-12-18_12-43-45.png - Google Drive

I simply want to test my changed workflow rule, but I don't get the expected results.

Thanks,

Rogier

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3 Answers

  • Best Answer
    Posted on Dec 31, 2015 at 02:26 PM

    Issue solved - it appeared that the workflow rule MUST have a condition even though this is a dummy condition. Without condition the workflow just does not run. The wizard does not give you a warning nor it makes no sense why it is designed like this, but it can be worked around.

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  • Posted on Dec 22, 2015 at 08:06 AM

    Hi,

    What is the timing and "event" set for the workflow?.

    Regards,

    Bejoy

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    • Hello Bejoy,

      Thank you for your response!

      Please check below how I configured the workflow timing.

      2015-12-22_11-02-27.png - Google Drive

      I have no condition set and the action is to send out an e-mail with a certain template. The action works fine since I tested this with an "on-save" event. However with the scheduled event timing.. nothing happens. I do not receive the e-mail for overdue items.

      I want to achieve that I receive e-mail notifications for tasks that have been marked as overdue based on their due date.

      Your help is appreciated! Many thanks.

      Rogier

  • Posted on Jan 13, 2016 at 08:29 AM

    Actually a new problem came up. The system is sending out a multitude of duplicate e-mails based on 1 scheduled workflow. This seems to be wrong. I issued a ticket with SAP; but if anyone knows the solution to fix this feel free to chime in... 😕

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