CX_AI_SYSTEM_FAULT : SOAP:1.023 SRT: Processing error in Internet Communication Framework

[Former Member]

Hello all,

I am trying to configure /solman_setup for SAP SOLUTION MANAGER 7.1

I am confused about this:

1. at system preparation > step 5.4 Set Authentification Policy for Agents > I am getting this:

Text(1)	CX_AI_SYSTEM_FAULT : SOAP:1.023 SRT: Processing error in Internet Communication Framework: ("ICF Error when receiving the response: ICM_HTTP_SSL_ERROR")
Text(2)	CX_SOAP_FAILURE : Error when processing Web service call
Text(3)	CX_SOAP_CORE : Error when calling SOAP Runtime functions: SRT: Processing error in Internet Communication Framework: ("ICF Error when receiving the response: ICM_HTTP_SSL_ERROR")

I checked the certificates and all are self-signed, so I guess there is nothing to do here.

But when I click on Agent Administration ( also from the step 5.4)

Error
Location	SMDloggerSystem
Text	[J2EEClusterConnector.connect] Error occcured, accesspoint: p4:host:50004 [EXCEPTION] com.sap.engine.services.jndi.persistent.exceptions.NamingException: Exception while trying to get InitialContext. [Root exception is com.sap.engine.services.jndi.persistent.exceptions.SecurityException: Cannot get InitialContext, operation is not allowed.] at com.sap.engine.services.jndi.InitialContextFactoryImpl.getInitialContext(InitialContextFactoryImpl.java:455) at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:667)

2. from Managed system configuration > step 3 Assigned Diagostic Agents >> SLD Agent Candidates tab >> click on get agents .. I am getting the same error

P:1.023 SRT: Processing error in Internet Communication Framework: ("ICF Error when receiving the response: ICM_HTTP_SSL_ERROR")

Web service invocation problem on host  and port 44300 protocol : https logical port name : LP_WS_SMDAGENT_MONITORING. Check note 1822831.

and No Diagnostics agents currently registered in SLD  on host

Can you please suggest me something? I already tried everything I found on forums for this error.

Do you think the certificate error is related with the not connected agents?

Thank you

Chris

[michaelblickenstorfer]

Hey Chris

Check the user proxy settings within Trn. SICF:

1. execute herarchy type "SERVICE"

2. Menu "Client" > "Proxy Setting"

Make sure, that no proxy settings are entered.

Additionally verify, that within SOLMAN_SETUP > System Preparation > 5.1 "Configure Web Dispatcher" no web dispatcher is used (in order this fits your environment) and reexecute automatic step 5.3 "Enable Web Services" - Create logical ports. Then check, if the according gateway services of step 5.5 "Configure Gateway" are activated.

Regards, Michi