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Former Member
Dec 17, 2015 at 06:05 AM

configuration of ITSM


Dear All,


I am new to this forum.

I have to configure service desk in solution manager 7.1 sp12.

my query is:

i have to configure service desk for company. separate service desk currently running. I want to move to service desk of solution manager. sap servers are connected to the solman.

1- i want to know that in this case for using service desk form solution manager what is the procedure ?

2- I want to manage material master data form service desk

3- i want to enable ITSM mobile application , please guide me the ITSM mobile configuration


Atif Saqlain