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User cannot see payment methods include checkbox on BP screen

We use B1 9.0. One of my users cannot see payment methods "Include" checkbox on her Business Partner (customer) screen; therefore cannot link payment methods to BPs. I set his user account to be super user account, but the problem persists. Can someone help me with this issue?

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  • Posted on Dec 16, 2015 at 11:44 AM

    Hi,

    Is the issue happening with only single user?

    Request you to check Note No. : 1224747 and see if that resolves the issue for you.

    Kind Regards,

    Jitin

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  • Posted on Dec 18, 2015 at 05:20 AM

    Hi,

    If above SAP note does not solve your issue, then raise ticket to SAP support.

    I have checked UI configuration template, there is no option to hide include check box.

    Thanks

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