User cannot see payment methods include checkbox on BP screen

[Former Member]

We use B1 9.0. One of my users cannot see payment methods "Include" checkbox on her Business Partner (customer) screen; therefore cannot link payment methods to BPs. I set his user account to be super user account, but the problem persists. Can someone help me with this issue?

[kothandaraman_nagarajan]

Hi,

If above SAP note does not solve your issue, then raise ticket to SAP support.

I have checked UI configuration template, there is no option to hide include check box.

Thanks

[jitin_chawla]

Hi,

Is the issue happening with only single user?

Request you to check Note No. : 1224747 and see if that resolves the issue for you.

Kind Regards,

Jitin