Login into SDM impossible

[Former Member]

Hi everyone,

I have installed and patched a fresh installation of EP on a Java stack.

I have installed the Portal with CM, and patched everything to SP14.

Now i wanted to install/deploy the PDK, and ran into the problem that i cannot login into SDM anymore.

I tried the sdm user, Adminitrator and a adminitrator user. Both users work fine while logging into the Portal itself.

Somehow the SDM keeps telling me that i supplied the wrong password, whatever user or password i enter.

We did have an similar issue during installation. After installation of the Java stack we could not log in with the generated Administrator account. We used SQLPlus to change the password in the DB and after that things went fine. Until now.

I tried to use the changepassword command on command line level, but that does not work somehow.

It looks like i cannot get the SDM to run in standalone mode.

Does this trigger anyone? Has anyone experienced this?

All help is welcome!

We run on Redhat 4 WS 32 bit. It is WAS 6.40 + Ora 9.2.0.6.

Installed is the J2ee stack, EP 6.0 + CM all SP14.

We use the Sun 1.4.2_09 SDK.

[Former Member · Accepted solution]

This means that administrator, user and / or password are changed via the Visual Admin tool but are not changed in the secure store. You should start configtool.bat(.sh) located in /usr/sap/<SID>/<INSTANCE>/j2ee/configtool.

You can check in secure store if the user name and password are the correct ones. (The password cannot be seen but you can overwrite it with the correct one.)

Another solution for this situation can be found in SAP Note 701654.

If the administrator user is locked and therefore you cannot connect neither with SDM, nor in any other way (Visual Admin, Telnet, web application, #) one possible solution is to unlock the administrator user using SAP Note 669848.

James

[Former Member]

James,

We already had tried both options. But thanks anyway.

I asked a collegue to heva a fresh look at it. It appeared that the documentation i used to reset the SDM user password was somehow wrong. therefor i used the wrong command on Linux to get the SDM in standalone mode. Because it did not get into standalone mode i could not change the password.

Now we have rest the SDM user password, and now i can logon with all users again. (Strange enough)

So issue is solved!

[Former Member]

Hi Björn,

Could tyou please tell us your manipulation to unlock SDM user.. I have correctly (I hope) reseted the password using that:

Command # 1:

sdm jstartup "mode=standalone" "sdmhome=C:/usr/sap/: Connection refused: conenct"

Any idea ?

Thanks in advance,

Cheers,

Thibaut

[Former Member]

Bjorn,

You can attempt to activate the emergency *SAP user on J2EE on via VM.

In the SAP Library, use the following path: "SAP Library -> SAP NetWeaver -> Security -> Identity Management -> User Management Engine -> UME User Administration -> Activating the Emergency User".

SAP note 669848

James