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How to hide standard OWL filters?

Hello there!

Is there a way to hide OWL standard filters?

For example, I need to remove some phone calls filters for users in a specific business role.

Thanks in advance.

Best regards,


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  • Best Answer
    Posted on Dec 15, 2015 at 11:16 AM


    removing standard filters can be done in HTML ADAPT mode.

    Go to ADAPT mode in HTML view & click on Organize Queries button and then from here you can remove whichever filters you want - This will be applied to ALL users, immaterial of which role they are assigned. Hiding filters based on business Roles is not available as a standard function - You might have to check the option with a SDK developer if this can be done via enhancement using SDK.



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