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Dec 14, 2015 at 03:51 PM

Pre-authentication information was invalid (24)

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All,

Please help

Environment: BO XI 3.1 SP5

OS: Windows Server 2008 R2

Manual login works fine (Windows AD) however SSO does not work. I keep getting the following error.

Account Information Not Recognized: Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your user name as UserName@DNS_DomainName, and then try again. (FWM 00006)

Also, STD.Out log file shows the following error

Pre-authentication information was invalid (24)

Please let me know if you need more information. Thanks