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Object locked by user in C4C

I have an issue where session was not closed properly while editing the Project scope. Now when I open it again, its locked by same user. And unable to make any changes.

I have tried locking and unlocking user using different ID. But it doesn't help.

Is there anything like SM12 in C4C?

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4 Answers

  • Best Answer
    Posted on Dec 14, 2015 at 03:54 AM

    Hi Abdul

    This has happened with me as well, some times back.

    What you need to do is as follows:

    1. Open the login screen, and enter the user name.

    2. Enter a wrong password once (and press login). The system will ask to check the credentials, and after the warning, enter the correct password.

    3. After you enter correct password, system will display a list of previous locked sessions.

    4. Check (tick) them all, and proceed to log-in.

    5. Now you can work on your locked objects.

    This may not be the standard solution, but I tried it and worked for me every time.

    Regards

    Malay

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  • Posted on Dec 14, 2015 at 03:45 AM

    Hello Abdul,

    Clear the cache cookies of your browser and try re-logging in again

    Regards,

    Chandan

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  • Posted on Dec 14, 2015 at 04:37 PM

    There is no SM12 concept 😔

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  • Posted on Dec 15, 2015 at 06:50 AM

    Thanks all

    When I tried entering wrong password and then the correct password, I didn't get option of previous locked sessions.

    Then clearing cookies and restarting browser did work for me.
    Its unlocked now

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