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Former Member

Why has an Archive folder appeared under our Exeption folder for a port?

Hi experts,

We have a situation where failed inbound files are placed in a Archive folder that has appeared in our Exeption folder.

These files should have been placed in StructuralX folder.

Can anyone explain to me how this new folder can have been created, and how we can correct this situation?

This is how the Exception folder looks now, with 4 sub folders instead of 3.

Exception

--> Archive

--> ImportX

--> StructuralX

--> ValueX

KR,

Thomas

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2 Answers

  • Posted on Dec 11, 2015 at 02:32 PM

    Hi Thomas,

    I have never seen this before, but if noone moved the folder manually, then it might have been created by MDS automaticlly when the original Achive was locked -> couldnt be used. This is just a guess, but the solution I found is the following:

    1. Backup the content of the Port folder
    2. Delete the folder
    3. Unmount and remount the repository
    4. Once you remounted it, MDS creates the Inbound Port folder again

    Other option might be simply moving back the Archive folder to its original location. It might work too.

    I dont think the issue will reappear. I dont know any issue regarding this.

    Regards,

    Gábor

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 14, 2016 at 07:18 AM

    Hi Thomas,

    Can you check your mds.ini if the item "Distribution Root" contains the correct path?

    Couple of things that I noticed in the past are that inconsistencies might arise when you change an import-map or syndication-map (referenced by an automated port), without restarting the MDIS or MDSS. Also, manually ⚠️ changing the port-folders will cause issues.

    Anything like this occurred maybe?

    Kind regards,

    Gerwin

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