Platform Search Indexing feature

[Former Member]

How many are still having issue with Platform search feature.

In my case, we are on BOE 4.1 SP6 and Platform search feature stops working eventually. All of a sudden Number of indexed objects shows as "zero".

I tried both Schedule and Crawling in both cases Platform search feature eventually stops and shows number of indexed documents ad "zero"

Every time I open a case with SAP, the answer I hear from them is to rebuild indexing or redeploy Platform search feature.

I feel this feature is not stable yet in 4.1 and I want to hear what others experiences are with this feature.

In my landscape, platform search feature is configured correctly and works fine but keeps crashing.

[former_member185603]

Is your environment clustered or single server? What is your setting for 'Scope of Indexing'? Is it full content or only meta data.

[Former Member]

It is clustered environment and configured correctly. Whole environment is configured with supported databases on supported operating systems. SAP support engineer dint find any issues in or landscape configuration.

I know how to fix the issue but trying to get an idea of how many other clients are having this issue.

Options I selected for indexing are as below.

1. Scheduled indexing

2. Metadata

3. Crystal and webi Document

[former_member185603]

I have seen this issue in older BO version like 4.0. But not in 4.1. Is your Index location on shared drive or SAN or local?

[Former Member]

Master index is on share location